Frequently Asked Questions

Do you have a car park?

We do have our own car park at the rear of the hotel. There are limited spaces which are available to residents on a first come first served basis.
These spaces cannot be reserved, please collect a parking permit from the hotel reception when you arrive
The post code for the car park is DL10 4HP which is different to the main hotel post code.

Alternative Car Parks
You are able to park in the Market Place overnight from 6pm-8am for free. Outside of these hours, to park in the Market Place you will require a parking disk which can be found either at the hotel or in any of the shops in the town centre.
The disk will allow you to park for 2 hours for free.
There is also a large pay and display car park at Richmond Coach Park which is a 5-minute walk from the hotel, post code DL10 4AR.


Are you dog friendly?

Your four-legged friends are very welcome to visit the King’s Head. Dogs are allowed in all areas excluding the hotel’s main restaurant.
You are able to dine with your well behaved dog in our bar, lounge areas or outside on the decking in the summer.

In regards to staying with us, we do have a set few rooms in which we allow dogs to stay in, please phone us direct to book a dog friendly room on 01748 850220.

There is a small charge of £10 per dog, per stay.


Accessibility

As the building is nearly 300 years old we are unable to fit a lift into the hotel. Our restaurant and bar facilities are all on the ground floor.
There are no ground floor bedrooms however guests are welcome to contact the hotel to request a lower floor.


What time is check in and check out?

Check in time is from 3pm on the day of your arrival. We cannot guarantee an early check in, however, if your room is ready before 3pm you are welcome to check in early at no charge.

Check out is by 11am on the day of departure.


What time is breakfast served for residents?

Monday – Friday             07:00am – 09:30am
Saturday & Sunday         07:30am – 10:00am

If you have any questions you feel should be on this page, please send it across to marketing@innmail.co.uk

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